Dear experts
my users have been logging to this computer all this while but they will unable to do so yesterday.
error message as below:
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR hostname 'STP SAP Production' unknown
TIME Tue Jun03 09:00:00 2014
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -2
MODULE nixxhl.cpp
LINE 193
DETAIL NiHLGetNodeAddr: hostname cached as unknown
COUNTER 4
RfcconfigParameters: ASHOST=STP SAP Production SYSNR=00
USER=ofnv105 PASSWD = xxxx CLIENT 088 LANG=en
IDLE_CHECK_TIME=120 IDLE_TIMEOUT=120 MAX_POOL_SIZE=10
POOL_SIZE=1 Name=62dlf10d-6782-493b-9dd2-5c7bee765a0
We try the following:
1) everyone is unable to logon to this computer but everyone is able to logon using another computer
2) everyone can logon to this computer previously.
pls advise what is the problem, what action steps to do.
thank you in advance.
Regards
alina