Hello
We have a custom workflow for some custom approval process, but our users are for some reason (we are guessing, bcz of a bug in a custom workflow prog.) are receving duplicate work items their SAP office workflow inbox!
Right now we can't get the fix done in PRD, to fix & migrate to PRD will take significant time, but until that time this bug (duplicate work items in uses SAP Office workflow inbboz) is so annoyilg, pls. let us know (we want user level exercise bcz we knew SWWL tx)
1) How can a user can delete a work item from his/her workflow inbox? Via any stndard SAP transaction? any prerequisites? any special authorizations if so, I guess, our BASIS will not grant any authorizations to the users for this sole reason?
Thank you